Your patient portal gives you access to:
· Required Forms
· Payment Registration
· Appointment Scheduling
Do I need a prescription from my doctor?
Nope! In Connecticut, physical therapists have what is called Direct Access, which allows us to see you without a referral from your doctor. You can schedule with us directly.
How do I make my first appointment?
- Start by giving us a call or sending us an online request.
- We’ll schedule a time that works for you, go over your insurance coverage and costs, and answer any questions.
- Log on to your online portal and fill out your patient forms before your evaluation. That way you don’t waste any time when you get here.
- Show up and start your journey with High Road PT!
Didn't find what you were looking for?
Give us a call or shoot us an email and we’ll be happy to answer it!
Do you take my insurance?
High Road Physical Therapy wants you in the driver’s seat, not your insurance company. That’s why we work with most insurance companies as an out-of-network provider. Ultimately this model leads to better care at a price that’s often similar to what you’d pay at an in-network provider. Before your initial evaluation, we’ll check your insurance benefits and give you a full breakdown of your coverage. You’ll never get a surprise bill, and you’ll know all your costs upfront. We also have self-pay rates for those without insurance coverage. If you want to know what your insurance will cover and the costs for your treatment, shoot us an email, or give us a call – we’ll be happy to let you know!
What should I wear to my appointment?
Wear something comfortable that will allow you to move. Also, consider making it easy for us to access the body part or area we’re addressing. Shorts are great if we’re looking at your knee, and a tank top would be ideal if your shoulder is the problem.
At High Road Physical Therapy, we frequently monitor reports from the CDC making sure we have the most updated information related to protocols and recommendations in order to maintain a safe environment for our staff and patients.
- All High Road Physical Therapy staff members are vaccinated.
- Because we treat one patient at a time, there will always be a limited number of people in the space.
- Everyone (staff+patients) is required to wear face masks/coverage while in the clinic.
- Hand sanitizer will be readily available at several locations within the clinic.
- High Road Physical Therapy staff always wash their hands before and after each patient interaction.
- All high-touch surfaces will be frequently wiped down, and equipment will be wiped between uses with EPA approved disinfectant.
- If you have been experiencing COVID-19 symptoms (dry cough, sore throat, flu-like symptoms, headache, diarrhea, vomiting, loss of smell, or taste), we request that you please stay home and we will reschedule your appointment.