Patient Info
Your patient portal gives you access to:
· Required Forms
· Payment Registration
· Appointment Scheduling
FAQ
Do I need a prescription from my doctor?
In Connecticut, physical therapists have what is called Direct Access, which allows you to start PT without a referral from your doctor. You can schedule with us directly.
How do I make my first appointment?
- Start by giving us a call or sending us an online request.
- We’ll schedule a time that works for you, go over your insurance coverage and costs, and answer any questions.
- Log on to your online portal and fill out your patient forms before your evaluation. That way you don’t waste any time when you get here.
- Show up and start your journey with High Road PT!
Didn't find what you were looking for?
Give us a call or shoot us an email and we’ll be happy to answer it!
Do you take my insurance?
High Road Physical Therapy was built around personalized, one-on-one care. Remaining out of network allows me to focus on your recovery rather than insurance restrictions or rushed appointments.
I am an out-of-network, cash-pay provider, which means I do not bill insurance companies directly. You’ll know the cost of your visit upfront, and payment is due at the time of service.
If your insurance plan includes out-of-network physical therapy benefits, I will provide you with a detailed superbill that you can submit to your insurance company for possible reimbursement. Many insurance companies allow claims to be submitted through their online member portal. Reimbursement varies by plan and cannot be guaranteed.
I also accept HSA and FSA payments.
What should I wear to my appointment?
Wear something comfortable that will allow you to move. Also, consider making it easy for us to access the body part or area we’re addressing. Shorts are great if we’re looking at your knee, and a tank top would be ideal if your shoulder is the problem.